Introduction: Alimdad Alilmi website referred to in (www.alimdadalilmi.com) allows users from institutions, commercial companies, and individuals to purchase a variety of products. The terms and conditions and all policies and additional terms are legal documents binding on all users of the site, and therefore if you register and/or continue to use the services or access them, you agree to abide by these terms of use and legal documents immediately. Alimdad Alilmi.com has the right to modify these terms and conditions at any time, and therefore continuing to use the site after the modification is considered acceptance of the modified terms of use and legal documents.
Registration Conditions:
1- It is required for those wishing to register as a buyer and benefit from the services provided by the site to meet the following conditions and standards:
* - Be at least 18 (eighteen) years old, the legal age.
* - To provide an address in Saudi Arabia or the country from which the purchase is requested.
Intellectual Property Rights:
This site is owned by Alimdad Alilmi Publishing Foundation, registered under the laws and regulations of the Kingdom of Saudi Arabia with Commercial Registration No. ... and date ... .
Copyright:
All content on this site, including texts, graphic designs, symbols, and all other content, is owned by Alimdad Alilmi Publishing Foundation and protected under copyright laws. This includes all licensed works and all rights reserved for Alimdad Alilmi Publishing Foundation. It is strictly prohibited to use any content from this site in manufacturing, distribution, or other activities unless explicit permission is obtained from Alimdad Alilmi Publishing Foundation. By using this site, the customer agrees not to alter or delete any ownership notices present on the content.
Liability Limits:
Alimdad Alilmi.com is not responsible in any way for damages resulting from the use of any products displayed or the inability to use them or their performance.
Typographical Errors:
Despite the site's efforts to provide accurate information about products and prices, some typographical errors may occur. Therefore, the site cannot guarantee the price of a product at the time of order unless the order is placed. If a product is listed with incorrect price or information, Alimdad Alilmi.com has the right to refuse or cancel orders for this product as deemed appropriate. If there is an error in the pricing of a product you ordered, the site may contact you to see if you wish to continue with the order after the price adjustment or cancel the order and notify you accordingly.
Use of the Site:
The use of any offensive or inappropriate language or any form of abuse through the site or its services, such as email and chat, is strictly prohibited. Impersonating others, including employees of Alimdad Alilmi Foundation, hosts, site representatives, or any other member or visitor, is also prohibited. It is strictly forbidden to upload, distribute, or publish any obscene, offensive, or content that infringes on individual or public rights, contains threats, defamation, slander, or any illegal or inciting content that encourages criminal activity or violates any laws. Marketing content or using the site to encourage others to join online marketing services or other companies outside Alimdad Alilmi Foundation is also prohibited.
Links:
To provide visitors with the greatest possible benefit, Alimdad Alilmi.com may link to other sites managed by third parties. However, even if these parties are connected to Kaya Company, they have no authority over those sites, as each site has its own methods and policies for collecting information and privacy. The purpose of linking with these sites is to facilitate customers and reduce potential risks.
Pricing in Different Currencies:
Products on Alimdad Alilmi.com are priced based on their value in Saudi Riyals. Prices in other currencies are converted from using the latest exchange rates at the time of order. Due to ongoing currency fluctuations, prices displayed in other currencies on the site, other than the price on the product page, are not necessarily final. Parts of the site that may contain inaccurate prices in other currencies include advertisements, product category pages, and others. The price shown on the product page is the final amount payable, excluding shipping costs.
Order Acceptance:
All orders are subject to price verification by authorized staff at Alimdad Alilmi unless a fixed price is agreed upon for a specified period. The invoice from Alimdad Alilmi.com only includes what you owe the company and does not include other costs such as customs or other authorities.
Replacement:
The site reserves the right to replace the product with another of the same type, quality, and function without prior notice. If the buyer does not wish to receive a replacement, they must declare this when inquiring about the price. If the process requires prior price inquiry, the buyer must specify this when placing the order on our site.
Pricing:
The price, including any shipping costs, remains valid for 10 days unless an agreement is made to change it through a written agreement or a documented acceptance of the sale by authorized staff. The site may cancel the fixed price if it was not documented or sent to the buyer before the company received written acceptance. All prices are evaluated based on transportation used for delivery, and Alimdad Alilmi.com reserves the right to cancel orders if the government-regulated sale prices are lower than the evaluated prices.
Shipping and Delivery:
Alimdad Alilmi.com will determine the delivery method and company based on what is deemed appropriate unless otherwise agreed. In both cases, the site is not responsible for delays or additional shipping costs resulting from this choice. Delivery time for all shipments within Saudi Arabia is 3-7 days depending on the city, region, or governorate.
Packaging:
Alimdad Alilmi.com commits to the basic packaging specifications necessary based on the chosen shipping method unless otherwise agreed. Any costs for special packaging, loading, or care requested by the buyer are covered by the buyer. The buyer is responsible for paying costs for packaging and shipping of any special equipment.
Payment Conditions:
Discounts apply only to the value of the goods invoice and not to taxes or shipping costs. The site reserves the right to request advance payment or a guarantee if the buyer’s financial situation requires. If the buyer does not comply with the payment agreement or any other terms, the site has the right to cancel any unpaid orders, and the buyer remains responsible for all unpaid amounts.
Taxes and Import/Export Licenses:
All prices do not include taxes, so the buyer must pay applicable taxes on invoices unless an exemption is provided or the company is legally prohibited from collecting taxes from the buyer. The buyer must secure import or export licenses.
Buyer Protection and Return Policy:
If the buyer purchases goods and does not receive them, or receives goods different from those described, damaged, or not functioning properly, they can request protection under the buyer protection program and return policy, which allows free returns and full refund of all payments made, under the site’s terms and conditions or Alimdad Alilmi.com. The buyer must contact us within 14 days of receipt, ensure the item remains in its original packaging and condition, unused or unworn. If the item is damaged, not working, or does not match the description, the buyer will receive a full refund including shipping costs paid at purchase.
Return Shipping Fees:
In case of a return due to a mistake by the site or a problem with the shipped product, if the buyer complains within 14 days of receipt (the protection period offered by Alimdad Alilmi.com), the site will bear the shipping costs paid to ship the item to the buyer. If the buyer complains after 14 days (and the return is approved), the buyer bears the shipping costs. The site will bear the return shipping costs if the return is due to the buyer’s mistake and the product remains in its original unopened condition. If the buyer complains within 14 days, the site bears the shipping costs for the return. If the complaint is after 14 days and the return is approved, the buyer bears the shipping costs.
Liability:
Once Alimdad Alilmi.com accepts the purchase request, it is not liable for damages or injuries resulting from the use of the product alone or with other products. The site is not responsible for weight or quantity errors unless the buyer contacts the company within 5 days of receipt and attaches the original signed shipping invoice noting that the shipment was received in that condition. If the buyer contacts the site and it is determined that the site is responsible for the error, the site will either ship the missing quantity or compensate the buyer for the value of the missing goods at its absolute discretion.
Warranty:
All electronic goods sold directly from Alimdad Alilmi.com (alimdadalilmi.com) and shipped by the site have a two-year warranty from the invoice date. This will be indicated on products covered by this warranty. If there is a defect in materials or manufacturing, the buyer must contact the site through available channels within 14 days of receipt. If the buyer does not contact the site within 14 days, the site disclaims responsibility for these defects. The site is not responsible for loss or damage due to misuse. The site makes no guarantees regarding product designs. All other warranties, whether explicit, implied, or legal, such as implied warranties related to product capability or efficiency, are excluded.
Optional:
The buyer acknowledges that they purchased the goods for purposes consistent with actual or intended use and do not rely on the evaluations provided by the site when choosing the product or materials, or the design of the product or materials. The buyer agrees that their use of the product will comply with all applicable laws. The buyer is responsible for defending Alimdad Alilmi.com and its affiliates and indemnifying them, undertaking to bear all damages and costs (including legal fees) resulting from actual or alleged claims or penalties imposed on Alimdad Alilmi.com due to any alleged violation of laws, regulations, or standards related to the purchased goods.
Compensation and Liability Limits:
Alimdad Alilmi.com is not responsible for any consequential, incidental, or damages or expenses resulting directly or indirectly from the sale, use, or handling of the product or related reasons. Regardless of claims against Alimdad Alilmi.com, including breach of warranty or negligence, its liability is limited to replacing non-compliant products, refunding their value, or repairing the items as deemed appropriate. If the site requests the return of goods, the returned shipment will be delivered according to the company’s return instructions.
Force Majeure:
Alimdad Alilmi.com is not responsible for any failure or delay in performing obligations caused by force majeure events beyond control, such as: buyer’s actions, government or civil authorities including wage and price controls, fires, wars, riots, rebellion, delays in shipping, inability to supply raw materials such as energy sources, components, labor, fuel, supplies, or other circumstances beyond the site’s control, whether matching or not previously mentioned. If some quantities are affected while others remain unaffected, the company will exclude the affected quantities without liability, but the agreement remains valid. If the site faces shortages of supplies for any of the reasons mentioned, it has the right to distribute its resources and raw materials among its beneficiaries in any fair and reasonable manner. The site is not responsible for damages or consequential damages resulting from delays due to these circumstances.
Legal Fees:
In case of a lawsuit against the buyer to recover the purchase price or any unpaid amount or breach of the agreed terms, the buyer must pay the legal fees incurred by Alimdad Alilmi.com, including damages awarded by the court for other damages.
Dispute Resolution and Applicable Law:
Any dispute, disagreement, or claim arising from or related to this agreement, including its existence, validity, interpretation, performance, breach, or non-contractual obligations, shall be governed by the laws of Saudi Arabia.
Language and Corresponding Texts:
This agreement is written in Arabic. If there is any dispute, difference in meaning, or contradiction after its translation into English by any party, the Arabic version shall prevail and be binding.
Discount Codes:
Note: All discount codes do not include other offers and deals, nor do they include some non-discounted products. All discount codes have a maximum limit of 50 SAR, except for the excluded ones.
